System Support Services


Blacka Acoustics offers sound and lighting support services to venues throughout the Northwest that demand absolute reliability from their equipment.

Support is subscription based and offers your venue access to our entire hire stock 24 hours a day, 7 days a week, 365 days a year. Not only this, but we guarantee to have necessary equipment onsite within 120 minutes, subject to the terms of your contract.

Any emergency such as equipment failure or the need for additional equipment can be addressed without support service.

Blacka Acoustics also provide a dedicated repair service for a whole range of sound and lighting equipment. Your equipment will be passed to a repair centre that is fully authorised and recommended by the manufacturer for carrying out repairs and service on your equipment

 
 





.Silver Standard Support

 

As a Silver member you can always rely on Blacka Acoustics to solve any of your Club/Pub/Venue’s Sound/Lighting issues at a drop of a hat, though you don’t get all the same benefits as our Gold and Platinum memberships, we endeavour to resolve your problems as soon as we take the call. We guarantee to be with you within 24 hours of contact but more often than not we can be there in as quick as half an hour, (depending on your location and requirements.) We have a full range of Hire Stock at your disposal so you can have the peace of mind and know you will never miss a beat with Blacka Acoustics Ltd. Why not join our other 1,000 + members that are already enjoying the benefits of a Professional turnkey entertainment providers? We also offer sales and advice on a range of products we recommend/stand by and guarantee. We can work inside your budget to get you what you want, when you want it. So what have you got to lose?

Silver Standard Support Features  

*Free Consultation

*Full Diagnostic Check

*Free Membership

*24/7/365 Support and Advice

*Site Plan on file

*Venue inventory on file

*Free Copy of Diagnostic and Site plan

*Knowledgeable staff and a great service

*Can replace like for like equipment and hire replacement in the interim

*Repair & maintain equipment with periodic system checks

*Blacka Acoustics “Stamp of Approval” 

Free package, built to last.

 
.Gold Standard Support

As a Gold member you can always rely on Blacka Acoustics to solve any of your Club/Pub/Venue’s Sound/Lighting issues at a drop of a hat, though you don’t get all the same benefits as our Platinum membership, we endeavour to resolve your problems as soon as we take the call. We guarantee to be with you within 8 hours of contact but more often than not we can be there in as quick as half an hour, (depending on your location and requirements.) We have a full range of Hire Stock at your disposal for 50% off normal costs and the callout and time spent is completely free. No hourly rate, no call out charge just your peace of mind and the knowledge you won’t ever miss a beat with Blacka Acoustics Ltd. You might think were crazy for offering something like this but we are so sure we can get you a completely solid reliable solution we are prepared to lose money to prove it! We fully stand by every single thing/product we sell so we will stand out as the leaders of our trade. We have such high standards and believe you should too, make your business more reliable and join our other 1,000 + members that are already enjoying the benefits of a Professional turnkey entertainment providers. We also offer sales advice on a range of products we recommend/stand by and guarantee. We can work inside your budget to get you what you want, when you want it. So what have you got to lose?

Gold membership packages are usually priced upon 2.5% of the value of your equipment and that fully covers you for a whole year.

Gold Standard Support Features  


*Free Consultation

*Full Diagnostic Check

*Free Membership

*24/7/365 Expert Support and Advice

*Site Plan on file

*Venue inventory on file

*Free Copy of Diagnostic and Site plan

*Knowledgeable staff and a great service

*Can replace like for like equipment and hire replacement in the interim

*Repair & maintain equipment with periodic system checks

*Blacka Acoustics “Stamp of Approval”

*Fixing your problems before they happen

* On site in a maximum time frame of 8 hours (usually within the hour!)

*Full hire Stock at your disposal with 50% off everything!!

*Free callout and 50% off all rates

 *No Hourly rates

*No call out charge

*Affordable solutions/minimized costing for repairs and or replacement of faulty equipment

*All work and purchases guaranteed for one year, even used stock

.Platinum Standard Support  

 

The Buck stops here. As a Platinum member you can always rely on Blacka Acoustics to solve any of your Club/Pub/Venue’s Sound/Lighting issues at a drop of a hat, you don’t have to pay for anything apart from the repair to your equipment at seriously reduced rates. As a platinum member we don’t want you to move a muscle, lift a finger (apart from the call to us obviously!) we endeavour to resolve your problems as soon as we take the call and will be there in a matter of minutes. Our experienced team will have an immediate solution for you as well as an ETA for arrival. We guarantee to be with you within 4 hours of contact but more often than not we can be there in as quick as 20 minutes (depending on your location and requirements.) This package is a one stop idiot proof system we put together for businesses that need to be reliable, fully working and do not want to pay anything extra to do so.

If it’s a problem caused by yourself, i.e. spilt beer on the DJ booth, we will get it repaired immediately with a replacement model working in its place before you can even blink your eye. If you want full satisfaction and a hassle free solution, Platinum membership is for you! We have a full range of Hire Stock Inventory at your disposal completely free of charge. The callout time/rates, like everything else is completely free. No hourly rate, no hidden charges, just your peace of mind and the knowledge you won’t ever miss a beat with Blacka Acoustics Ltd. We fully stand by every single thing/product we sell so we will stand out as the leaders of our trade. We have such high standards and believe you should too, make your business more reliable and join our other 1,000 + members that are already enjoying the benefits of a Professional turnkey entertainment providers. We also offer sales advice on a range of products we recommend/stand by and guarantee. We can work inside your budget to get you what you want, when you want it. So what have you got to lose?

Platinum membership packages are usually priced upon 5% of the value of your equipment and that fully covers you for a whole year. A breakdown of payments is also available, as is finance. Don’t let the light blind you, get Blacka.

Platinum Standard Support Features  

*Free Consultation

*Full Diagnostic Check

*Free Membership

*24/7/365 Expert Support and Advice

*Site Plan on file

*Venue inventory on file

*Free Copy of Diagnostic and Site plan

*Knowledgeable staff and a great service

*Can replace like for like equipment and hire replacement equipment in the interim

*Repair & maintain equipment with periodic system checks

*Blacka Acoustics “Stamp of Approval”

*Fixing your problems before they happen

* On site in a maximum time frame of 4 hours (usually within 20 minutes!)

*Full hire Inventory at your disposal

*All hire’s completely free

*Free callout

*No Rates

*Idiot proof

*No charges at all apart from the repair to the equipment damaged at seriously reduced rates.

*Affordable solutions/minimized costing for repairs and or replacement of faulty equipment

*All work and purchases guaranteed for one year, even used stock

*Complete Hands off experience

*One off solution

*Full Years Contract

*Access to thousands of pounds worth of equipment, for free!

*Unbelievable Value

*Unbeatable Service

*Knowledge that your system will ALWAYS work no matter what.

 

 

             





 

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